How far will you travel?
We cover up to 60 miles from our HQ which is in Ipswich, Suffolk (IP8). Travel is charged 60p per mile each way. Please get in touch with your location to find out the cost of delivery.
How many people can you fit in the igloo?
All our igloo settings are perfect for up to 6 people but we can seat up to 8 people for a more casual setting if requested.
How much space is required for the igloo?
To set up our igloo, we require a relatively flat, clear surface of at least 4m x 4m, free from overhanging trees. The surface can be grass, gravel, artificial grass, or hard-standing. We will also need access to a plug, a side entrance to your garden, onsite parking for a van.
How long does setup take?
Setup duration varies depending on the service you require. Upon booking, we will ask for the start time of your party and plan accordingly to ensure everything is perfect before your guests arrive. For guidance, we would advise that you allow roughly 2 hours for most set-ups.
How long is the hire period?
Our igloo prices are based on 24-hour hire – set up is usually late morning and collection is the following morning. If you have any special requests please let us know before booking to ensure that we can set up for the event in good time. Igloo packages can be extended for an additional night for £100 extra.
Our luxe picnics are for a maximum of 7 hours from the completion of the setup. We will arrive no later than 10 pm to pack down. If you wish to enjoy the party later into the evening we may be able to offer an overnight upgrade for £50 and we will collect the following morning. For overnight requests, please speak directly to a member of the Boho & Bubbles team to organise.
Please note that no equipment can be left outdoors overnight and we kindly request that you bring our equipment into your home or in the igloo (zipped up) for the evening.
What extras can you organise?
We pride ourselves on being an all-inclusive events company, so we will do our utmost to organise everything for you! If you have any unusual requests, drop us an email at firstname.lastname@example.org.
Check out our event styling page for more information.
Can I amend my booking once I have paid the deposit?
Absolutely! You can remove or add extras to your booking no less than 2 weeks before the event. Should you wish to cancel your booking please do let us know as soon as possible. The cancellation policy can be found in the terms and conditions, which are provided to you along with the booking form.
What is your cancellation policy?
The 25% deposit made to secure your booking is non-refundable.
We require 14 days prior to the booked date for cancellations. No refunds will be made to any
cancellations made less than 14 days before the event. Cancellation of fewer than 14 days prior to your
arrival will result in 100% of the hire charge being forfeited.
Your safety is our highest priority, so in the event that your booking cannot take place due to COVID-19, a credit note will be issued and will be valid for 12 months from the booking date.
Can’t find the answer you’re looking for? Please drop us an email via email@example.com or fill in the form by clicking the button below and one of the B&B team will be very happy to assist.